JEBJOB: Technical

<div class="post-header"></div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh67gthRBy25uk53VjtA1E7OYk0bzVabBNpmyw-yf2_5TN90bQysYj9QYxzdrvCooRrsPPwt6NUtsDzy4WqnnBJ_H2ksX8prOiHsD-gEA87nt0zXYmvxsm3w8FkIdtB7rrtH_92m4zzd_lQ/s1600/acer.png" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh67gthRBy25uk53VjtA1E7OYk0bzVabBNpmyw-yf2_5TN90bQysYj9QYxzdrvCooRrsPPwt6NUtsDzy4WqnnBJ_H2ksX8prOiHsD-gEA87nt0zXYmvxsm3w8FkIdtB7rrtH_92m4zzd_lQ/s1600/acer.png" /></a></div><div style="text-align: justify;">We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the positions of: </div><a href="http://www.blogger.com/post-edit.g?blogID=2130350319178378988&postID=1401107125681711550" name="more"></a> 
ISO & Service Quality - Jakarta  
Responsibilities 
<ul style="text-align: justify;"><li>Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2008 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.</li>
<li>Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.</li>
<li>Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.</li>
<li>Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.</li>
<li>Facilitate and assist Quality Improvement Team in achieving improvement projects.</li>
<li>Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.</li>
</ul>Requirements 
<ul style="text-align: justify;"><li>Male, maximum age 32 years old</li>
<li>Minimum Bachelor Degree in Management or Technical,</li>
<li>Minimum 3 years experiences in quality management system (ISO 9001:2008) preferably from Service Industry</li>
<li>Good communication and interpersonal skill</li>
<li>Willing to travel frequently</li>
<li>Having a teaching skill will be advantage</li>
<li>Self-motivated and initiative, combined with an analytical mind and logical / firm judgment, good problem solving skills.</li>
</ul>General Affair & Ticketing Executive - Jakarta  
Job Purpose 
<ul style="text-align: justify;"><li>To handle all GA administration task and business trip arrangement to ensure the smoothness of daily operation and services excellence for all Acer Staff.</li>
</ul>Job Responsiblity 
<ul style="text-align: justify;"><li>Verify all incoming invoice in order to ensure that all invoice & supporting documents are valid and in line with procedure</li>
<li>Produce official letters (visa, letter of employment, glasses application, passport etc.) in order to meet user needed</li>
<li>Control & monitor the utility of meeting room, office stationary, water and sundry in order to ensure the usage of them effective and efficient</li>
<li>Administer all GA transaction process (telephone & electricity bill, toll, petrol, etc.) in order to record data accurately.</li>
<li>Assist superior in maintain Acer office facility (equipment, furniture, building, etc) to support daily operation</li>
<li>Arrange business trip from ticketing until accomodation to ensure the smoothness of the process</li>
</ul>Requirements 
<ul style="text-align: justify;"><li>Female, maximum 33 years old, good appearance</li>
<li>Minimum Bachelor Degree majoring Administration/ Management/ Accounting with minimum GPA of 3,0</li>
<li>Experienced in HR & GA administration with deep exposure in business travel arrangement & claim processing</li>
<li>Experienced handling administration tasks (claim processing & verification, letters, filling, etc.)</li>
<li>Fast learner and able to work under pressure & under fast-pace environment</li>
<li>Detail oriented and well-organised person</li>
<li>Good communication & interpersonal skills</li>
<li>Customer service excellence</li>
<li>Speaks Chinese will be an advantage</li>
</ul>Second Level Specialist – Server Hardware - Jakarta 
<ul style="text-align: justify;"><li>Analyze and handle all issues which related to Server  technical and quality issues in order to support the technical and quality solution in a proper manner and aligned with the prevailing procedure.</li>
<li>Handle all special case unit problem which can not be solved by engineer that related to technical, product, and quality issue so as to meet customer expectation.</li>
<li>Escalate all of the special case unit which related to quality issues to Asia Pacific team so as to achieve the compliance level.</li>
<li>Provide recommended solution to On Site Service regarding special unit case to be repaired in order to meet the agreed level of SLA & CSI.</li>
<li>Develop and provide technical training modules as curriculum needed in order to level up engineer and front liner’s skills</li>
<li>Conduct training for product and technical update to engineer and technical group in order to improve their performance so as to support the achievement of department objective</li>
<li>Perform random testing on RMA unit before sending to local vendor in order to ensure QC process by engineer accurately</li>
<li>Review and conduct testing on new product in order to ensure the availability of information (specification & feature ) and general trouble shooting of the new product</li>
<li>Provide quality report (local and global) to be submitted to Superior for reviewing and decision making process</li>
<li>Work closely with corporate sales in term of testing on unit, technical support, and unit installation in order to ensure availability of after sales service and brand awareness</li>
</ul>Qualification 
<ul style="text-align: justify;"><li>S1 graduated with major Information Technology and minimum GPA 3,0</li>
<li>Experiences in handling server hardware with deep exposure in commercial project</li>
<li>Proficient in maintain and fixing broken server hardware</li>
<li>Good communication and interpersonal skill</li>
<li>Experience in conducting training will be advantages</li>
<li>Willing to work at night, as per the requirement</li>
<li>Excellent customer service</li>
</ul>System Specialist - Jakarta  
Responsibilities 
<ul style="text-align: justify;"><li>Maintain, test, and monitor business applications, including coordinating the installation of computer programs and systems</li>
<li>Ensure that project deliverables meet users’ requirement and expectations</li>
<li>Monitor the business benefit in order to realize process improvements</li>
<li>Ensure that projects are implemented in accordance to standard methodology and follow the best practice</li>
<li>Maintain business production system (applications, interfaces, workflow, alert, etc.) to support the availability and continuity of business operation</li>
<li>Monitor the business production system performance to ensure user/customer satisfaction</li>
<li>Follow up and resolve user request and issue from assignment to completion</li>
<li>Provide business process consultancy to the business users in order to seek for better business solution</li>
<li>Train users to work with computer systems and applications</li>
<li>Maintain and document user profile/authorization with regard to IT business applications</li>
<li>Perform necessary user account review with respect to employee mutation or resignation</li>
<li>Ensure new application developed is compatible with the existing infrastructure</li>
<li>Develop, document and revise system design procedures, test procedures, and quality standards</li>
<li>Determine computer software or hardware needed to set up or alter system, also liaise with system administrator for verification</li>
</ul>Requirements 
<ul style="text-align: justify;"><li>Male / Female, max. of 27 years old</li>
<li>Bachelor degree majoring in Information Management / Engineering / Science from reputable University</li>
<li>Min. 1 year experience in SQL or Microsoft .NET</li>
<li>Skills in programming (.NET, SQL Server) is essential</li>
<li>Exposure to business process knowledge (ERP, CRM) is an advantage</li>
<li>Self-motivation and initiative, combined with an analytical mind and logical/firm judgment</li>
<li>Good problem solving skills</li>
<li>Strong understanding of available and emerging technologies is essential</li>
</ul>If you meet the qualifications, please send your resume with recent photograph, current and expected salary, to PT Acer Indonesia at email address below. Closing Date: 10-2-12. Only short listed candidates will be notified. 
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                           <a href="mailto:hrd@acer.co.id">Mail</a> -- <a href="http://id.jobsdb.com/ID/EN/Search/JobAdSingleDetail?jobsIdList=200003000280958&sr=1" target="_blank">SO-SQ</a> -- <a href="http://id.jobsdb.com/ID/EN/Search/JobAdSingleDetail?jobsIdList=200003000280944&sr=1" target="_blank">GA&TE</a> -- <a href="http://id.jobsdb.com/ID/EN/Search/JobAdSingleDetail?jobsIdList=200003000280926&sr=1" target="_blank">SLS</a> -- <a href="http://id.jobsdb.com/ID/EN/Search/JobAdSingleDetail?jobsIdList=200003000280920&sr=1" target="_blank">SS</a>

We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the positions of: ISO & Service Qua...

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